翻訳と辞書
Words near each other
・ Self-discharger
・ Self-disclosure
・ Self-discrepancy theory
・ Self-dissimilarity
・ Self-documenting
・ Self-domestication
・ Self-drying concrete technology
・ Self Publish, Be Happy
・ Self Record
・ Self Reliance (political party)
・ Self religion
・ Self representation
・ Self rescue (climbing)
・ Self Righteous Brothers
・ Self Righteous Suicide
Self service technologies
・ Self storage
・ Self Sustaining Family Habitations
・ Self system
・ Self Taught
・ Self timer
・ Self Title
・ Self Titled or Scoop Du Jour
・ Self unloading trailer
・ Self Winding Clock Company
・ Self Worth
・ Self, Arkansas
・ Self, Dare You Still Breathe?
・ Self-abasement
・ Self-absorption paradox


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Self service technologies : ウィキペディア英語版
Self service technologies
Self-Service Technologies (SSTs) are technological interfaces allowing customers to produce services independent of involvement of direct service employee.〔Zeithaml, V et al., ''Services Marketing'', 5th edition, 2008, p. 56〕 Self-Service technologies are replacing many face-to-face service interactions with the intention to make service transactions more accurate, convenient and faster.
== Examples of SSTs ==
Automatic Teller machines (ATMs), Self pumping at gas stations, Self-ticket purchasing on the Internet and Self-check-out at hotels.〔Kotler, P., ''Marketing Management'', International edition, 2003, p. 457〕

抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)
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